Memory Management
Below are some common memory management issues and how to resolve them:
Cause
Data logging or alarm logging errors returned from the database engine when Store and Forward to Disk is disabled. You will see a warning that store and forward to disk needs to be enabled under Configure-System Errors.
Solution
Go to Configure-Options-Store and Forward and enable Store Buffer to Disk.
Cause
Data logging from a remote data source engine when Store and Forward to Disk is disabled.
Solution
Go to Configure-Options-Store and Forward and enable Store Buffer to Disk on the data source engine.
Cause
Remote data logging from a data source engine that does not have license of data logging will data buffering in the data source that cannot be resolved. You will see a warning of this under Configure-System Errors.
Solution
Disable the remote data logging and restart the data source engine or update the data source engine to OAS version 17.0.0.5 or greater.
Cause
Larger number of tags enabled for real time trending.
Solution
Change the Longest Realtime Time Frame under Configure-Options-Trending to 3600 seconds.
Cause
Driver Interface setup to OPC UA servers that are offline. You will see communication errors under Configure-System Errors of the OPC UA server driver interface being offline.
Solution
Update the OAS Engine to version 16.0.0.101 or greater.
Cause
Large number tags using statistic calculation functions of AVG, MOVMIN, MOVMAX, and MOVSUM for a long time period. See the total in use under Configure-System Status.
Solution
Log data to a database and use the recipe feature with aggregate field names of SUM(fieldname), AVG(fieldname), MIN(fieldname), and MAX(fieldname).
Cause
Operating system disk with no space remaining.
Solution
Free up disk space for database engine and OAS CSV logging and error recording.
Cause
MQTT, Azure IoT, AWS IoT Gateway with Store and Forward enabled in driver interface with network error to cloud service.
Solution
Go to Configure-Options-Store and Forward and enable Store Buffer to Disk.
Cause
Large number of Time On and Counts enabled with long Period 1 and Period 2 times defined with data changing frequently.
Solution
Reduce Period 1 and Period 2 times of the Time On and Counts or log events with data change logging group and use recipe feature with COUNT(fieldname) aggregate to return the number of transitions.
Cause
Retain All Realtime Alarms to Show All Occurrences in Window enabled under Configure-Options-Alarms with long retention time.
Solution
Disable Retain All Realtime Alarms to Show All Occurrences or shorten the time retained with the property Remove Old Alarms from Realtime Alarms under Configure-Options-Alarms. 0 is unlimited time which is the default.
Cause
When Log Network Transactions is enabled under Configure-Options-Systems Logging and there is high network traffic from client applications the logging buffer can be overrun and not keep up with recording the transactions to disk. Log Network Transactions should only be used for short troubleshooting sessions to track all data send to all clients.
Solution
Disable Log Network Transactions under Configure-Options-System Logging.
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