Software Maintenance

ANNUAL SOFTWARE MAINTENANCE

BENEFITS TO PURCHASING MAINTENANCE WITH LICENSE:

1. Free version upgrades for maintenance contract duration plus 90 days
2. Product upgrades, such as tag or feature increases, for the difference in price vs. the full feature price.
3. If you have the full OAS suite, then new features will be added to your contract at no additional cost.
4. For your maintenance renewal(before expiration date), you pay percentage(20%) of your original price.
5. You can move a license from one system to another.

WITHOUT A MAINTENANCE CONTRACT:
1. No version upgrades after 90 days of purchase.
2. If you want a change in tag or features, you must pay full price for new license.
3. If you have the full OAS suite, to obtain new features purchase of product feature is required.
4. If you decide to get on maintenance after it has expired it will cost double(40% of the current price of the license vs. 20% of the original price) what it would have if you had purchased it with your license.
5. You cannot move a license.

What happens when I exceed the tag limit?

  • A warning appears when you use the Configure application.
  • Also the Runtime will not start if you have too many Open Automation Software Tags loaded.
  • If you are using DirectOPC once you reach the tag limit no other DirectOPC Items will be added.
  • You can see how many tags you are using under Configure-System Status in the Totals section.